This warranty is valid only in accordance with the conditions set forth below:
1. The warranty applies to the residential use only, and is void if this
product is used in a non-residential environment.
2. Warranty applies only to the original owner and is non-transferable.
3. FMI warrants the Frame against defects in workmanship and materials
for the life of the treadmill so long as it remains in the possession
of the original owner.
4. FMI warrants the Motor against defects in workmanship and materials
for a period of 20 years from the date of the original purchase so long
as it remains in the possession of the original owner.
5. FMI warrants the original parts against defects in workmanship and
materials for a period of 5 years from the date of original purchase so
long as it remains in the possession of the original owner.
6. Labor is covered for the period of one year from date of sale. During
the labor coverage FMI compensates authorized Fitnex dealers or Fitnex
service agents within their normal service area for repairs at the customer's
residence. Service provided outside their normal service area will be
charged a travel charge. (It is incumbent on the purchaser to verify whether
customer's domicile is within the labor coverage area before purchase).
Labor coverage is provided only if the work is done by an authorized Fitnex
dealer/service provider, or the Fitnex factory. After the one-year labor
coverage expires the customer may either replace the component following
proper procedures or hire the dealer/service agent to provide the labor
at an additional cost to the customer.
7. The warranty does not cover damage or equipment failure caused by,
or resulting from accident, misuse, abuse, improper assembly or installation,
non-authorized modification, or failure to provide reasonable and necessary
care as outlined in the owner's manual.
8. This warranty does not cover for damage due to disasters such as, but
not limited to: lightning strike, floods, earthquakes, damaging storms,
fires and other related disasters.
9. If the serial number is removed, altered, or defaced, this warranty
is void.
10. Customer instruction, installation, setup or adjustments are not covered
under this warranty. The treadmill running belt tensioning and tracking
are the responsibility of the user and are not covered by this warranty.
11. This warranty does not cover service calls made to instruct owners
on how to operate the product, how to maintain the product, or failure
to provide reasonable and necessary care as outlined in the owners manual.
12. All shipping costs are the responsibility of the customer and must
be pre-paid before part will be shipped. Defective part must be returned
to FMI before warranty part will be shipped to customer.
13. Warranty card must be signed by purchaser indicating that customer
has read, understands, and agrees to abide with all the warranty provisions
set forth above.
14. Any warranty replacements parts shall be warranted for the remainder
of the warranty term.
15. This warranty does not cover consequential, collateral, or incidental
damages such as property damage or incidental expenses resulting from
any breach of this written or any implied warranty.
16. Keep your bill of sale. The serial number establishes the warranty
period should service be required. If service is performed, it is in your
best interest to obtain and keep all receipts.
17. Service under the warranty should be obtained by following these steps,
in order
A. Contact your authorized Fitnex dealer
B. If there is a question as to where to obtain service, contact our service
department at 214-350-8884
18. FMI will repair or replace the parts at FMI's option within the warranty
period at no charge for parts. The owner is responsible for adequate packaging
upon return to FMI. FMI is not responsible for damages in shipping, make
all freight damage claims with the appropriate freight carrier.
For any further information please contact our service
department by mail
Fitness Masters Inc
11419 Mathis #200
Farmers Branch, Texas 75234
This warranty applies only in the 50 states of the USA
and Canada.